AAA Top Shop Award Winner 2018!

AAA presented us with this award on 5/10/19. They have access to our daily sales & they survey all our customers whether they’re AAA or not. This award was in response to the surveys for customer satisfaction. This included the Rochester, Buffalo & Syracuse areas.
Thank you so much to all of our customers and staff for helping us achieve this award! We look forward to servicing your vehicle next time!


At The Muffler Shop III, we offer full-service auto repair and preventative maintenance for your car, truck, RV and motor home. We have been the area’s exhaust experts for 34 years. We specialize in custom exhaust for your car, truck, recreational vehicle and motor home. Here are just some of the Services we offer our customers:


As a AAA Approved Auto Repair facility, The Muffler Shop III is thoroughly inspected and tested every year to ensure that we meet AAA’s high standard for service quality. We are judged by AAA not just for the services we provide, but also by our community reputation, appearance, staff qualifications and equipment. When you choose a AAA Approved Auto Repair facility, you can feel confident that your car will be cared for by reliable technicians who can take care of all your auto maintenance and repair needs. Come in for your AAA 35-pt inspection today.

The Muffler Shop II, Inc. BBB Business Review

The Muffler Shop III has an A+ grade with the Better Business Bureau. This grade is only given to businesses with the highest level of service based on many criteria. Some of these criteria are: type of business, time in business and BBB history of resolved complaints and customer satisfaction. Click here to view our BBB report.

The Muffler Shop is staffed by ten technicians, all of whom are certified by the National Institute for Automotive Service Excellence. The staff is supported by 2 full-time service managers. We also have 2 technicians who have received the rating of Advanced Master Technician. Click here for more about our ASE trained technicians.

We are a Parts Plus Car Care Center. Parts Plus backs us with a 12 month/12,000 mile nationwide Parts Warranty. When consumers are within 25 miles of the original Car Care Center, they return to that facility for warranty repairs. When consumers are more than 25 miles from the original Car Care Center, they call a toll-free number (800-616-PLUS 7587) and are referred to a participating location for warranty repair.